Ordering Info
We will do everything we can to earn and keep your trust:Privacy
Shipping
Security
Customer Service
Privacy
We Promise
- We will never sell, rent or share our customer data.
- We will use the information we collect only for the purposes of fulfilling your order, sending email confirmations, billing and so on.
- We won't use any sneaky "opt-ins" for mailing lists. If mailing lists are offered, the sign-ups will be clearly worded. By default they will be set to "No."
- All communications with you will be discrete.
Email will come from the URLs www.tbbbb.com or www.mentalgears.com (the publishing company).
(If you're concerned about spam, consider using a throwaway Hotmail account.) - Packages will be described accurately and honestly as Craft book, 400 pages. We will do the utmost to ensure that your privacy isn't compromised.
- We will use secure methods to protect your personal data (see Security, below.).
Information Collection
In order to connect to this web server (or any web server), your browser provides anonymous information to enable the connection. This information includes your ISP's (Internet Service Provider) IP address, the type of browser you're using (IE, Mozilla, Safari, etc.) and so on.
The gathered data is used to generate statistics about the website. These statistics include web traffic, popular pages, unpopular pages, broken links and so on. This information is used only in aggregate form and isn't connected with information that identifies you personally.
To learn more about the types of information collected by web servers, see the page for the free web statistics program, Webalizer.
A Bit More
Except for the secure server used to complete a sale, the site is informational, not data-gathering. The site uses no cookies, web bugs, or hidden data-laden images. There are no pop-ups, pop-unders or redirects on exit. There are no banners, third-party advertising partners or affiliates. No secret downloads, spyware, code executions, ActiveX or Flash.Just simple html pages, lovingly hand-coded in the same manner your great-grandparents made their homepages.
Shipping
The Better Built Bondage Book is a large, heavy book. It is 7.75" x 10.5" x 0.82" and weighs 1.8 lbs [197 x 267 x 21 mm; 800 g].
All parcels are shipped by expedited post. The packages are insured and trackable. The tracking number is emailed to you upon shipment.
To protect your privacy, packages are marked with a return address of Mental Gears Publishing but give no other indication of the contents. Customs documents accurately and honestly describe the contents as "Craft book, 400 pages."
Security
We understand that the risk of credit card fraud is a serious concern for our customers. Mental Gears Publishing processes purchases through PsiGate, a large company that services a significant portion of North American companies. We process the transaction when we ship (not before). We never see your credit card number.
When credit card information is collected, it is done so using a secure server. The data is encrypted with a 128-bit SSL digital certificate. This method of encryption is a standard method of encrypting e-commerce transactions and ensuring that we are who we say we are.
When you are ready to provide credit card information, you are transferred to a secure server. Most browsers indicate that you are on a secure page, usually with a closed padlock icon.
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You will also notice the URL changes from "http" to "https", indicating a secure server. The secure server may use cookies during the transaction.
To learn more about 128-bit SSL, see the Wikipedia entry about Transport Layer Security.
Customer Service
For service, contact us at: doug@MentalGears.com
Mental Gears Publishing
Suite 3, 501 Donald St.
Ottawa, ON
K1K 1L8
Canada